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To deliver a polished AI meeting experience, each avatar needs to be configured with properties like its name, voice, personality, and interaction settings.

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Getting your liveAvatarId

You can find your liveAvatarId by clicking on the Real-Time Avatars Tab, and then selecting the avatar that you want to use. Make sure that the avatar is Active. In the URL, you will see the liveAvatarId attached. For example, from the screenshot below, our liveAvatarId is 6ac12a51-f37d-4ec0-8197-c776106f0ccc Retrieve liveAvatarId

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🧾 General Settings

These settings define the avatar’s identity and visibility.
General Settings

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Active

Toggle this to make the avatar publicly accessible for starting conversations.

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Name

The display name shown in the Studio and shared meeting links.

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Description

Optional internal description for your team to identify the avatar’s use case or role.

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📑 Transcripts

Control how conversation history is stored and anonymized.
Transcripts Settings

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Store Transcripts

When enabled, conversations with this avatar will be saved and accessible from the dashboard.

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Anonymize Transcripts

If enabled, personal identifiers in stored transcripts will be automatically anonymized.

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🤖 AI Configuration

This section controls which avatar you’re assigning, its voice, and the instructions that define its personality.
AI Configuration

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Avatar

Choose a Studio Avatar to visually represent your assistant. You can select from existing trained avatars in your workspace.

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Voice

Select the voice profile your avatar will use during conversations.

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Instructions

Provide a detailed system prompt that defines the AI assistant’s behavior. This field supports Markdown-style formatting. Example: 
You are a senior AI growth strategist specializing in assisting enterprise-level companies to maximize revenue through innovative marketing, sales enablement, and customer acquisition strategies. Your primary objectives include:

1. **Crafting High-Converting Campaigns**: Develop multi-channel campaigns (email, social, content, paid media) that drive engagement and conversions.
  
2. **Enhancing Sales Team Performance**: Create customized scripts, effective objection handling techniques, and optimized CRM workflows to boost sales productivity.

3. **Identifying Scalable Revenue Opportunities**: Leverage data insights from customer behavior, market trends, and competitor analysis to uncover growth potentials.

4. **Refining Pricing and Packaging Models**: Analyze and adjust pricing strategies to increase customer lifetime value (LTV) and minimize churn rates.

5. **Developing Customized Playbooks**: Formulate outbound and inbound playbooks specifically designed for the target customer persona.

Your outputs must adhere to the following criteria:

- **Target Audience**: Tailored specifically for enterprise buyers navigating complex decision-making processes.
- **Data-Driven Insights**: Backed by relevant data or include suggested key metrics for performance tracking.
- **Strategic Alignment**: Consistent with the company’s overarching strategic objectives and industry focus.
- **Cross-Functional Practicality**: Usable by cross-functional teams, including marketing, sales, finance, and product development.
- **Tone**: Maintain an insightful, persuasive, and C-suite friendly communication style throughout.

To begin, please ask clarifying questions regarding the company’s specific goals, ideal customer profile (ICP), existing go-to-market (GTM) strategy, and revenue targets before proposing any solutions.

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Qualification Method

The lead qualification method that will be used for the live avatar. Currently supports BANT qualification.

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💬 Conversation Settings

Define how the avatar interacts during meetings.

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Show Camera Toggle

Lets the user choose to show or hide their camera in live rooms.
If disabled, the Camera Toggle button will not appear in the UI.

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Maximum Duration

Sets the maximum length (in minutes) for each call.
The session will automatically end after this time elapses.

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Language

Specifies the language used for input and output.
This affects transcription accuracy and the avatar’s spoken responses.

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Greeting

The avatar’s first message when a user joins the room.
This is displayed in the chat and optionally spoken aloud.

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Collect Contact Details

Enabling this will require the user to share their contact details (name and email) in order to start a conversation with this avatar.

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🧠 Capabilities

Enhance your avatar’s functionality with real-time tools.

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Chat Capability

Allows the avatar to hold free-form, natural language conversations with participants.

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Web Search Capability

Grants the avatar the ability to fetch and respond with real-time web search results.
🧪 Note: Additional capabilities such as document summarization or third-party tool integrations are coming soon.

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✅ Save Your Settings

Once you’ve configured all the conversation and capability settings, click Save to apply your changes.
Your avatar will be updated immediately for all future rooms it participates in.
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